TFB Service

Professional service and maintenance at your fingertips
The TFB Service is designed specifically for TFB clients to elevate their experience with TFB solutions and trading platforms, enhancing performance and outcomes for their business.
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What is included
in the TFB Service package?

  • Initial server setup (configuration, SQL export)
  • Platform database migration (MT4 to MT4, MT4 to MT5 , MT5 to cTrader)
  • Accounts archiving
  • MT4 server optimisation (trading history archiving, daily.dat file optimisation)
  • Changes to Historical Charts (adding, fixing, replacing)
  • Changes to Trading History (importing from a file, deleting)
  • Settings changer for symbols, accounts, and groups

3 types of TFB Service package

The TFB Service package is currently available in three tiers:

Communication via the ticketing system. Support is provided, and the ETA is calculated upon receiving a detailed technical task from the client.

Live communication with a senior specialist of the support team. The specialist is assigned within 24 hours, followed by a call to discuss the next steps and calculate the ETA.

Full documentation and the solution are provided to the client for individual work. Consultation calls on demand are available at an extra charge

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